Business Datasheets
 

BizQA is WebQA’s Service-side Customer Relationship Management (SsCRM) suite for businesses. It handles all customer, employee and management requests for information and service; and, deploys either as an ongoing service facility or as a quick public information platform for urgent situations such as recalls, crisis or acquisitions.


Because BizQA supports 10 different languages, companies around the world use it for SsCRM, Multi-Channel Call Center Support, Recall and Return Management, Private Communication Networking, Message Centers (inbound and outbound), Surveys, Calendaring and Payment Processing.  

 
Four Keys

Four Keys to Improving Customer Relations

Find out how to meet and excced customer expectations, do more with less, reduce cost while improving efficiency and obtaining a 360 degree view of a customer.


Benefits Are Real

The Benefits Are Real

Learn more about the benefits of WebQA and why we are the #1 Total Solution for CRM.


Functionality is Key

Functionality is Key

From Inbound requests to outbound alterts and notifications. Learn details about WebQA's functionality.


311 Center

311 Communication Center

To review how GovQA works in a 311 Call Center environment, select this datasheet.

NetQA

NetQA

Learn more about our member groups and how your company or association can create private groups to share information, view discussion threads and more!


Knowledgebase Module

Knowledgebase Module

Find out more information on our customer self-serve options.


IT Help Center

IT Help Center

Learn about the option to use WebQA as your IT Help Desk solution.